While eminently fair by industry standards, Matco's Warranty reserves the right to exclude products which have been obviously and intentionally misused and abused. As a result of both considerations, Matco has structured our warranty policies and product guarantees accordingly. We also recognize that the intentional misuse and abuse of hand tools continues to be a common concern to us all. Matco Tools and our Matco Distributors recognize that the warranty coverage which we offer on our tools and equipment has a significant influence on your decision to purchase and use Matco products. When subjected to intentional physical misuse and abuse, even Matco tools can break or fail prematurely. However, this is not to say that our tools are indestructible.
When properly used and conscientiously maintained, Matco tools can provide you their full lifetime of reliable service. Over time, Matco's hand tools and service equipment have earned a reputation for world-class quality, superior workmanship, and professional-grade durability. Any such alteration must be in writing and signed by such officer. No Matco employee, distributor or other person, other than an authorized officer of Matco, may extend the Matco Warranty. The purchaser may have other rights which vary from state to state or outside the United States of America. The Matco Warranty confers specific legal rights. Note: Some states do not allow the exclusion or limitation of incidental or consequential damages. Under no circumstances shall Matco be liable for any special, incidental, or consequential damages. The Matco Warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose, and sets forth the sole and exclusive remedy in contract, tort, strict liability, or otherwise. Matco specifically reserves the right to make these changes without incurring any obligation or incorporating such changes or updates in tools or parts previously distributed. Matco Tools reserves the right to make periodic changes in construction or tool design at any time.
The limited warranty provision with respect to each such product shall be the limited warranty designated in this warranty code agreement and may be amended by Matco from time to time in its sole discretion. This Warranty is null and void if the customer, or any other person other than an authorized representative of Matco, has made any attempt to service or modify the tool prior to its return to Matco under this Warranty.Īll products sold by Matco to its Distributors are assigned a warranty code in the Matco Price List. Matco shall have no obligation pursuant to the Matco Warranty with respect to any tools or parts which in Matco's sole judgement have been altered damaged, misused, abused, badly worn, lost or improperly maintained. Once registered and logged in, returns can be processed through the Your Account link in the upper right corner of any page. To return a product through you must first Register as a user. Please be sure to include your name and address with the tool or part, and describe the nature of the problem. Matco, or one of its authorized representatives, will, at Matco's option, repair, or replace, any tool or part bearing the MATCO name, without charge, if the defective or malfunctioning tool or part is returned to Matco or one of its authorized representatives. Use these links to learn more about Matco Tools warranty information:Īny tool or part branded with the Matco Tools (MATCO) name is warranted against defects in materials and workmanship.