The Factory Warranty only applies to products that were purchased as New from an authorized retailer. Do I qualify for a warranty?Ī : Generally, these products do not qualify for a Line 6 Factory Warranty. Q: I bought my gear as a B-stock/Blem/Scratch and Dent. So if you fail to get such a receipt, the manufacturers warranty will not be honored. Q: Do I get a warranty if I bought a unit used?Ī: The only way to redeem warranty on a used item is to have the original purchase receipt, dated within the product warranty period. If you purchase a used unit from an individual on eBay, you do so at your own risk with no warranty offered by Line 6, unless the seller includes a copy of the original receipt to transfer the warranty to you. If you purchase a Line 6 product sold as new from an authorized Line 6 retailer with an online storefront, the standard warranty applies as if it were purchased in a physical store. Q: Do I get a warranty if I bought a unit online, like at eBay?Ī: Products purchased from the web store at or at the official Line 6 Direct stores on eBay and carry a 90-day warranty. You will need to present your original, dated proof of purchase to have any warranty work performed at any Line 6 Authorized Service Center for repair.Ī: Line 6 warranties transfer from one end user to another within the original warranty period (as long as the user has the original dated proof of purchase), but not when purchased second hand from a retail outlet. It is for this reason that Line 6 recommends that you always buy your unit locally. If you live in South America, you will be interacting with the distributor for the country that you live in.
For instance, if you buy your unit in Germany, then you must have the unit serviced in Germany, or within that region. Please be aware that your warranty is only valid in the region where you purchased your unit.